A fatal error has occurred while updating your device; microsoft.support = microsoft.support
Hence, some specific drivers and system capabilities are used while emulating Windows operating system on a software.
If the error continues, make sure you removed the transportation lock.
Use Microsoft’s Windows Installer Cleanup utility to remove traces of previous installations.
If you are installing the application on to a Windows 7 or Windows Vista computer, the user name specified in the Run As option should be the default Administrator (username should be Administrator) and not any other member of the Administrator group.
To clean your Temp directory, you first need to determine its location on your hard drive.